Thursday, January 27, 2022

Q&A: Why Microsoft Word might stop printing, and how to fix it

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Q: Several months in the past, my copy of Microsoft Word 2010 ceased having the ability to print paperwork. I get the error message “There is insufficient memory or disk space. Word cannot display the requested font.” (I get the identical message it doesn’t matter what font I take advantage of.) This is just an issue with Word. I can copy the textual content to Windows 10 Notepad or WordPad and print from these packages. The Office restore instrument did not assist. I am unable to reinstall Word as a result of my PC is second-hand, and I haven’t got any Office 2010 set up disks. I attempted the answer in a YouTube video (see tinyurl.com/4fma86hy) with out success. What can I do?

—David Nightingale, Brooklyn Park, Minnesota

A: There are a number of doable causes of the Microsoft Word you are getting, however you’ve got already dominated out two of them: It’s not within the printer’s driver software program as a result of you possibly can nonetheless print from different packages. It’s additionally not corruption in a vital Word file known as “normal.dot”; you adopted the YouTube instructions to recreate that file. So, what else might trigger your downside?

You might are compatible issues with Windows 10. Your PC, a Dell Optiplex 760, was launched in 2009 and might not maintain working with newer variations of Windows 10.

You might have an issue along with your copy of Office. Microsoft stopped offering technical and for Office 2010 greater than a yr in the past, so it’s doable that your copy of Word 2010 has been hacked. If so, there is no straightforward fix as a result of you possibly can’t reinstall this system.

There could also be a software program battle with one of many add-in packages you possibly can obtain to give Word new options (see tinyurl.com/mr2v4p4c). Turn off any add-ins that you simply or the PC’s earlier proprietor might have put in and see if this solves your printing downside. (For particulars on this and the next fixes, see tinyurl.com/3ufsw84x).

There could also be different software program flaws. You can strive utilizing the Windows “PowerShell” instructions, which offer an alternate means to handle printers. And if that does not work, you possibly can change the PC’s registry, a database of settings. This is all the time dangerous as a result of in case you make a mistake the PC will not work. Make a back-up copy of the registry earlier than making the beneficial registry adjustments (the Web deal with above explains how.)

Q: I purchased a brand new HP laptop computer that has Windows 11, however I am unable to get it to print Microsoft Word paperwork on either side of the paper utilizing my HP Officejet Pro 8610. This was straightforward on my earlier HP PC, however this time I am unable to appear to set it up in Control Panel. What can I do?

—Earl Athman, Little Falls, Minnesota

A: There is a brand new software program driver on your printer; obtain it at tinyurl.com/5cy8zbn7 and it might remedy the issue. If not, do that: To print a single doc double-sided, open the doc and press the “Ctrl” and “P” keys concurrently. Select your printer from the record, then click on “preferences.” In the ensuing menu, choose both “duplex printing (manual)” or “duplex printing (automatic).” Duplex means printing on either side of the paper. Doing it manually means you could have to feed the paper into the printer a second time. Doing it mechanically means you do not have to do something. At the underside of the menu, click on “OK.” In the subsequent menu, click on “apply” on the backside, then click on “print.” (For extra particulars, see tinyurl.com/yckt3cy9).


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