Saturday, December 5, 2020
Home World Tech News Apple Card Users Report Problems Paying On Amazon | PYMNTS.com

Apple Card Users Report Problems Paying On Amazon | PYMNTS.com

Apple Card customers are complaining {that a} glitch is stopping them from utilizing the fee methodology on Amazon — and the choice vanished as a alternative with out warning or purpose, based on media experiences on Friday (Oct. 23).

A supply instructed AppleInsider that “the problem is not on Apple’s or Goldman Sachs’ end.”

Reddit person Horse_Dad2 shared that Amazon returns an error message when customers attempt to re-add ApplePay, based on 9-5 Mac.

“When I finally got someone from Amazon on the phone, I was told that it was because their systems are starting to recognize the card number as Apple Pay, and amazon does not accept Apple Pay,” the person mentioned on Reddit, per 9-5 Mac.

Others on Reddit additionally mentioned they have been experiencing the identical factor on Amazon. “Just checked as well. My Apple Card has been removed from my Amazon Wallet. Tried to re-add it and getting this error ‘There was a problem. We’re sorry, we weren’t able to save your credit card information. Please enter it again or try using another form of payment.’”

An Apple Card person on Twitter mentioned when he spoke to Amazon on-line, the agent was capable of see the cardboard on his finish.

An Amazon spokesperson instructed PYMNTS that the issue is a glitch and that the eCommerce large hasn’t eliminated Apple Pay as a fee possibility. “We’re conscious of this technical concern and are actively working to resolve it as quickly as attainable,” the spokesperson mentioned.

Amazon and Apple Card points apart, new PYMNTS analysis signifies that use of the Apple Pay cellular pockets at bodily shops soared 59 p.c since March following an extended stretch of inactivity. Apple Pockets debuted in 2014, but it surely wasn’t widespread till the pandemic triggered a transfer in the direction of contactless funds. 

A particular version PYMNTS report known as “Apple Pay At 6” exhibits that 90.eight million People have the power to make use of Apple Pay at bodily shops. It’s estimated that Apple Pay may presumably expedite $889 billion in brick-and-mortar gross sales.

The Apple Card was launched final yr and has incentive applications like curiosity free product purchases and three% money again from choose companions.

(This text has been up to date with Amazon’s response.)

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NEW PYMNTS DATA: HOW WE SHOP – SEPTEMBER 2020 

The How We Store Report, a PYMNTS collaboration with PayPal, goals to know how customers of all ages and incomes are shifting to purchasing and paying on-line within the midst of the COVID-19 pandemic. Our analysis builds on a collection of research carried out since March, surveying greater than 16,000 customers on how their purchasing habits and funds preferences are altering because the disaster continues. This report focuses on our newest survey of two,163 respondents and examines how their elevated urge for food for on-line commerce and digital touchless strategies, corresponding to QR codes, contactless playing cards and digital wallets, is poised to form the post-pandemic economic system.

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