Saturday, March 6, 2021
Home Reviews Common Galaxy Note 9 Problems and How to Fix Them

Common Galaxy Note 9 Problems and How to Fix Them

The gorgeous Samsung Galaxy Note 9 stays certainly one of Samsung’s finest smartphones to date, despite the fact that it’s now been outdated by the Samsung Galaxy Note 10 and Galaxy Note 10 Plus. It’s exceptionally highly effective, comes with a tremendous digital camera, and has even improved the Note’s signature function: The S Pen. But it’s not excellent, and each gadget has its share of issues and points.

If you do run into an issue, don’t cry or throw your telephone within the bin — we’ve dug round to discover among the most typical Galaxy Note 9 issues and points, plus the fixes that’ll preserve your gadget operating easily.

Problem: Phone can now not quick cost

Smartphones just like the Note 9 are able to charging at fast speeds, so it’s a bummer when the function doesn’t operate correctly or in any respect. Users have been reporting that their Note 9s are unable to quick cost, although regular charging nonetheless works. There isn’t a finite resolution but, however listed here are some cures that will do the trick.

Potential resolution:

  • In order to quick cost, make sure that your charging brick and cable are appropriate. The set included along with your Note 9 comes with adaptive quick charging, however put on and tear might trigger it to lose performance. If that’s the case, you might have considered trying to put money into a new USB-C cable.
  • It additionally helps to clear out the charging port. The finest apply is to spray the opening with a compressed air duster, adopted by a light-weight brushing with a cotton swab.
  • Your offender may be the quick charging setting itself. Go to Settings > Device Care > Battery > Charging > and make sure that Fast Charging is toggled On. Plug in a quick charger to see if it really works.

Problem: Screen discoloration after updating

The Note 9 remains to be a beast of a smartphone in 2020, thanks to constant software program updates. However, whereas meant to enhance efficiency, many customers have been reporting problems with display discoloration after the latest patches. What seems to be like a everlasting blue mild filter fills the show of the Note 9, and manufacturing facility resetting doesn’t take away it.

Potential resolution:

  • While there isn’t an official resolution, customers have discovered success by wiping their telephone’s cache partition. Before doing so, make sure that your information and recordsdata are backed up. Turn off your gadget, then flip it again on by holding the Power + Volume Up keys. Release them when the Samsung boot brand seems, and it is best to see an inventory of choices. Navigate down by urgent the Volume Down key and choose Wipe Cache Partition by urgent the Power key. Select Yes > Reboot System Now.
  • At the second, Samsung has solely prompt that customers experiencing the display difficulty ought to have their telephones changed at a neighborhood service heart. While this more than likely fixes the issue, it requires time and cash.

Problem: The Note 9 is overheating

Samsung followers get understandably anxious about their telephones heating up following the Note 7 debacle. But that’s not to say overheating shouldn’t be taken significantly. Quite a number of Note 9 house owners have famous their gadgets are overheating considerably. This appears to include different issues, equivalent to a lower in battery life. In the worst circumstances, individuals complain the telephone is simply too sizzling to maintain, with the again and sides changing into extraordinarily sizzling.


  • Contact Samsung or your retailer instantly. While telephones can get heat throughout quick charging and intensive duties — like gaming — it shouldn’t be getting too sizzling to maintain, and shouldn’t be doing so outdoors of these actions. If your telephone is overheating persistently, it may level to an issue with the battery, and defective batteries generally is a severe hearth hazard.

Bug: Navigation bar nonetheless reveals whereas utilizing gestures

One UI with Android 9.0 Pie has added quite a lot of helpful options to the Note 9, and gesture controls are certainly one of them. However, some customers are discovering the software program keys aren’t going away as they need to after turning the brand new controls on. While it’s not a phone-breaking criticism by any stretch, it’s definitely annoying. Thankfully, fixing it appears simple.


  • Samsung suggests wiping your cache partition to cope with points like this. To do that, flip off your gadget, then maintain the amount up and Bixby key. Then press and maintain the facility key as nicely. When the Android brand seems, launch all three keys. When the Android restoration system seems, use the amount keys to choose Wipe cache partition, and faucet the facility button to choose it. This shouldn’t delete your private information, however we’d nonetheless advocate backing up your telephone simply in case.

Issue: Camera buzzes when zooming

The Galaxy Note 9 is possessed of an distinctive set of snappers, however that doesn’t imply it’s with out some points. Complaints in regards to the digital camera freezing and lagging have died down, however they’ve been changed by one other downside. Users are complaining of a buzzing noise whereas utilizing their digital camera, and it appears to be linked to utilizing the telephoto lens. While some say the noise is nothing however an annoyance, others have discovered the issue has additionally come with focusing points whereas utilizing that lens.


  • Unfortunately, this appears to be a {hardware} difficulty, so there’s not a lot else you are able to do aside from ship your gadget again to Samsung, or take it to a third-party retailer to be repaired.

Problem: Volume lowers throughout media playback

Some customers are noticing that video volumes are decreasing a number of minutes into media playback. The downside is happening on YouTube and different video apps, together with Samsung’s personal video app, and it appears to occur completely a number of minutes into playback. The difficulty persists into protected mode — which signifies the issue isn’t brought on by a third-party app.

A now-deleted publish on Samsung’s discussion board indicated a software program replace may repair the issue, however that is at odds with different recommendation from one other deleted publish the place certainly one of Samsung’s official moderators advisable a substitute unit. Unlike another points, it appears this one hasn’t been fastened by the Android 9.0 Pie replace.


  • While Samsung hasn’t formally acknowledged the issue, it appears one consumer might have discovered the difficulty: Dolby Atmos. If you’re having issues along with your sound decreasing, head to Settings > Sounds and vibration > Advanced sound settings > Sound high quality and results, and make sure that Dolby Atmos is enabled.

Issue: Quiet notifications

Many have expressed issues that the Note 9’s ringtone and notification volumes are quieter than different comparable telephones, and particularly compared to final 12 months’s Galaxy Note 8. It appears that whereas the earpiece kicks in for music and video, solely the underside speaker is used for notifications and ringtones.


Potential resolution:

  • One consumer claims the quiet speaker is a {hardware} fault. According to aritra.hamarimuskan, each of their Note 9’s audio system hearth throughout notifications whereas headphones are plugged into the telephone, however solely the underside speaker fires with out headphones plugged in. One speaker firing is clearly quieter than two, and might be the offender of the difficulty. However, this specific consumer had some bother getting a Samsung consultant to settle for the fault, however they’ve advisable you run the headphone take a look at should you’re struggling this downside. You might give you the chance to use it as leverage with Samsung for a substitute unit.

Problem: Top speaker is inconsistent throughout calls

The Note 9 makes use of a decrease speaker and the earpiece on the prime of the telephone to ship stereo sound. Unfortunately, plainly the earpiece on the prime of the telephone is working inconsistently for some customers throughout speakerphone mode in calls. According to some posts, the highest speaker will work generally when the telephone is moved, however will reduce out at different instances.

This is a very fascinating downside as a result of, as some customers have identified, the highest speaker is barely meant to work for music and movies and shouldn’t kick in for speakerphone in any respect. It appears the sensor on the prime of the telephone is slicing out or decreasing the earpiece speaker when blocked. While this may occasionally appear annoying, different customers have identified it is a security function, as the highest earpiece is a full-fledged speaker in its personal proper, and if the proximity sensor detects one thing it thinks is an ear, it lowers quantity for security.


  • Try to preserve objects away out of your telephone’s prime sensors, and strive not to transfer it round.

Potential options:

Problem: S Pen not registering on sure elements of the display

The S Pen is a superb addition to the Note 9, with some nice new options being added to the most recent model of Samsung’s large telephone. But it’s simply one other piece of the telephone that may go incorrect, and some customers are having points with the S Pen not engaged on sure elements of their Note 9’s display.

Possible options:

  • Are you utilizing a protecting case with a magnet? Many pockets circumstances use magnets to maintain the duvet closed, and these magnets can intrude with the S Pen and the Note 9. Try taking off the case and making an attempt once more.
  • Samsung has a number of options you may strive in case your S Pen is malfunctioning:
    • Perform a delicate reset by holding down the amount down key for 10 seconds. Then maintain the Power button whereas nonetheless holding the amount down till your telephone reboots.
    • Ensure your S Pen is linked correctly. Head to Settings > Advanced options > S Pen > S Pen distant, and then make sure that the swap is toggled on.
  • If that doesn’t work, you will have a faulty display or S Pen. Contact Samsung a few substitute.

Issue: Navigation keys unresponsive

Some customers are reporting that the software-based navigation keys on the backside of the Note 9’s display are freezing and changing into unresponsive. Users have reported that the difficulty is intermittent, however when it happens it could possibly take up to 10 to 20 faucets to push by means of a command — and typically the difficulty doesn’t go away till the telephone is restarted.

It appears that the difficulty is restricted solely to gadgets utilizing Samsung’s default Samsung Experience launcher — one consumer utilizing Nova Launcher stated he solely had the difficulty whereas on his Note 9’s residence web page.

The root of the issue is outwardly a latest replace to Samsung Pay — which explains why the difficulty hasn’t been round because the Note 9’s launch.


  • It appears {that a} restart of the telephone will clear the problems, not less than for a time.
  • One consumer reported that altering his Note 9’s theme by means of the Samsung Themes app solved his points. This is very anecdotal, but it surely’s price a shot should you’re getting the difficulty persistently.


  • Since the issue is linked to Samsung Pay, establishing Samsung Pay is outwardly sufficient to clear up the difficulty. It appears that some type of invisible pop-up from Samsung Pay is obstructing the keys, and that field goes away as soon as Samsung Pay is about up. It’s a bizarre resolution, however apparently, it really works.
  • The downside seems to have been solved by the Note 9’s replace to Android 9.0 Pie.

Problem: Camera lags or freezes for a number of seconds

Users on the official Samsung boards and XDA Developers have been complaining of lagging and freezing whereas utilizing the Note 9’s digital camera. This difficulty appears to occur each when taking photographs and recording video, and clearing the cache, altering the MicroSD card, and restarting the telephone has had no impression. The “Camera failed” warning additionally appears to be linked to this difficulty.


Editors’ Recommendations

Source hyperlink

Leave a Reply

Most Popular

Recent Comments

%d bloggers like this: